Our Free shipping promotion (over $100 spent) is only available for North American clients as of right now.
Please make sure that you enter the correct billing address and contact information as it appears on your bank or credit card statement. Transactions may not go through if the information entered does not match exactly what your bank or credit card provider has on file. Some transactions may also be held for further verification by our customer experience team. Make sure to also enter the correct shipping address (Street number and name, City, State, and Zip Code) as we are not liable for packages that are sent to the wrong address when the
We ship worldwide!
Domestic orders: Our products are curated from around the world, so shipping times and prices vary. You'll be able to review all of this before you purchase, so read carefully!
International Orders: International orders are to any country excluding Canada and US. On very rare occasions international shipping to some countries can take 3-5 weeks. Even longer for some slow-to-ship countries such as Australia, Brazil, Germany, Italy, Mexico, Netherlands and Romania. We are not responsible for any delays caused by the destination country's customs clearance processes.
Customs and duty fees are not included and it is the customer's responsibility to pay. We cannot determine the duty fees for country to country, please contact your local customs office if you have any questions.
TRACKING YOUR ORDER
Once your payment has cleared, you will receive an e-mail when your order has been processed (this may take up to 48 hours). You will receive a second confirmation e-mail once your order has shipped, which will include your tracking number and a link to follow the journey of your package. If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us.
WRONG ADDRESS DISCLAIMER
It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We do our best to speed up processing and shipping times, hence there is a very small time gap to cancel/change your order or to change the address of your order. We will do our best to make the change, however we cannot guarantee that we will be able to do so, as there are varying time limits in which we are able to do so.